1 день назад
Senior Product Manager (Checkout and Post-Order Fulfilment)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager (Checkout and Post-Order Fulfilment): Shaping and optimizing end-to-end customer journey products, including checkout and post-order fulfilment, with an accent on customer satisfaction, operational excellence, and business growth. Focus on defining product strategy and metrics, running data-driven experiments, building scalable solutions with engineering teams, and improving acquisition, onboarding, and user experience.
Location: Singapore
Company
A global local-delivery and quick-commerce platform operating across Asia, Europe, Latin America, the Middle East, and Africa.
What you will do
- Set the product vision, strategy, roadmap, and success metrics for checkout and post-order fulfilment.
- Run experiments and use qualitative and quantitative data to guide product decisions.
- Optimize the acquisition funnel, user onboarding, and end-to-end customer experience.
- Collaborate with Product, Analytics, Design, Logistics, Customer Experience, Commercial, and Engineering teams.
- Lead product execution, agile teams, and squad development.
- Build scalable and robust solutions while tracking industry innovations and emerging technologies.
Requirements
- Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field.
- Approximately 4 or more years of experience building consumer products in growing markets.
- Experience with customer journey products such as checkout, payments, post-order, fulfilment, logistics, customer support, or growth.
- Experience running A/B experiments and improving customer experience and business metrics through cross-functional collaboration.
- Strong product strategy, roadmap development, data analysis, technical architecture, product judgment, and user experience skills.
- Experience leading agile teams, structuring user stories, influencing stakeholders, and communicating product decisions.
Nice to have
- Experience with consumer-facing products is strongly preferred.
- Experience in fast-growing markets and dynamic, ambiguous environments.
Culture & Benefits
- International team representing more than 60 nationalities.
- Personal and professional development opportunities.
- Regular company and team events.
- Free food, health and dental insurance, and learning and development opportunities.
- Responsibility from day one in a fast-growing global organization.
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