Sr. Document Production Associate (Mon-Fri 10am-7pm)

Location: Columbus, Ohio, United States; onsite, Monday–Friday, 10:00 a.m.–7:00 p.m.

Salary: $17.74–$24.47 per hour

Company

hirify.global, through Williams Lea, provides administrative support, document production, presentation design, and marketing and communications services to clients in legal, financial, and professional services industries.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents according to established procedures.
• Assess job requests, select the appropriate production process, and manage work through completion.
• Coordinate document production intake and workflow while tracking assignments and meeting contracted deadlines.
• Troubleshoot complex software and hardware issues and escalate problems when necessary.
• Perform quality assurance on other employees’ work, train junior staff, and assist peer teams with proofreading, design, and document preparation.
• Communicate with clients and colleagues regarding assignments, deadlines, and service improvements while handling confidential information.

Requirements

• High school diploma or equivalent; higher education or equivalent experience is preferred.
• At least three years of experience, preferably in a legal, banking, or large corporate environment.
• Document production or word processing experience and advanced proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong typing, proofreading, organizational, communication, customer service, and attention-to-detail skills.
• Ability to work independently and collaboratively in a fast-paced environment, prioritize assignments, and meet deadlines.
• Ability to handle confidential documents and independently troubleshoot advanced software, equipment, and task-related issues.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) plan with company match.
• Adoption assistance, tuition assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a pre-employment background check and drug screen.