Field Service Engineer (Mining)

Location: Based in the Sydney region, Australia, with extensive travel across Australia and occasional travel in APAC; approximately 150–180 days per year at remote customer sites.

Company

hirify.global develops sensor-based sorting technologies for recycling, mining, and food to improve resource efficiency and support the circular economy.

What you will do

• Install, commission, test, operate, maintain, repair, troubleshoot, and upgrade mining sorting equipment.
• Provide on-site service, remote assistance, technical phone support, and field response for customer and equipment issues.
• Coordinate customer equipment integration from point of sale through commissioning and post-commissioning support.
• Train customer maintenance and service personnel and support legacy equipment repairs.
• Work with customers and internal Applications and Engineering Design teams in Australia and internationally.
• Identify continuous-improvement opportunities and ensure service delivery is efficient, timely, and within budget.

Requirements

• Engineering qualification or trade background with strong hands-on mechanical and electrical systems skills.
• More than 3 years of experience in field service, maintenance, and troubleshooting of complex technical equipment.
• Ability to diagnose and resolve technical issues independently and use digital service-reporting and remote-diagnostics tools.
• Fluent spoken and written English required.
• Australian driver's licence and valid authority to work in Australia required.
• Willingness to travel approximately 150–180 days per year across Australia and occasionally internationally, including rostered weekend on-call work.

Nice to have

• Electrical qualification or trade background.
• Additional language skills.

Culture & Benefits

• International engineering and technology environment focused on sustainability and the circular economy.
• Close interaction with customers and direct impact on equipment performance, revenue, and customer satisfaction.
• Collaborative culture with autonomy, ownership, and continuous improvement.
• Opportunity to shape service processes and improve operational quality and efficiency.

Hiring process

• Submit a CV in English.
• Provide certificates from internships, references, trainings, or similar qualifications.