Data Center / Server Hardware

Location: On-site in Brownsville, Texas, USA

Company

hirify.global provides recruitment and staffing services across multiple industries through customized talent and research solutions.

What you will do

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Install, remove, replace, repair, and configure server components including memory, CPUs, power supplies, cooling systems, drives, RAID/HBA components, NICs, PCIe devices, GPUs, and motherboards.
• Perform rack-and-stack work, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot hardware, BIOS, firmware, operating system, and diagnostic issues; perform firmware and BIOS updates using Dell iDRAC or comparable tools.
• Support reactive break/fix and preventive maintenance, communicate with customers and technical teams, document service activity, escalate complex issues, and participate in on-call rotations.

Requirements

• Availability to work on-site in Brownsville, Texas, USA.
• Experience supporting enterprise server hardware, including Dell PowerEdge systems.
• Hands-on experience with server component installation, replacement, repair, and configuration.
• Ability to troubleshoot hardware failures using documented diagnostic procedures and technical resources.
• Experience with BIOS and firmware updates, hardware diagnostics, and server management tools such as Dell iDRAC.
• Availability for on-call rotations and extended coverage when required.

Culture & Benefits

• Contract engagement.
• Direct interaction with customers and internal technical teams during service events.
• Work performed according to established procedures and documented maintenance processes.