Sales Automation Specialist (Salesforce/CRM)

Location: Abu Dhabi, United Arab Emirates

Company

hirify.global is the UAE’s national airline, connecting people across continents from its Abu Dhabi hub and expanding its fleet and global network.

What you will do

• Translate commercial business requirements into technical solutions and automation opportunities.
• Support and validate agency incentive calculations, sales performance metrics, and commercial reporting.
• Design and maintain Tableau dashboards and reporting solutions.
• Configure and optimize Salesforce or equivalent CRM reporting, workflows, and automation.
• Manage AEM website content and components.
• Connect business stakeholders with technical development teams and drive continuous process improvement.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or a related field.
• 3–5 years of experience in sales automation, CRM analytics, or digital solutions roles.
• Hands-on Salesforce experience, including CRM reporting, dashboards, workflows, and automation.
• Strong Tableau reporting and dashboard development skills.
• Working knowledge of Databricks, SQL, and/or Python for data validation and analysis.
• Understanding of agency sales, incentive, commission, or commercial performance programs.

Nice to have

• Experience with HubSpot, Microsoft Dynamics, or similar CRM platforms.
• Adobe Experience Manager experience.
• Airline, travel, or TMC industry experience.

Culture & Benefits

• Work within the Revenue & Commercial Division of a global airline.
• Contribute to the “Journey 2030” ambition to expand the fleet, network, and workforce.
• Collaborate across commercial and technology functions in an international aviation environment.

Hiring process

• Interviews are conducted face-to-face or via video or telephone before a formal offer.
• hirify.global does not request personal information, bank details, or payment during recruitment.