ServiceNow Platform Administrator

Location: Hybrid, Alexandria, Virginia, United States, with work on and off the client site across the Mid-Atlantic Region. U.S. citizenship is required.

Company

hirify.global provides management and operations consulting services and enterprise solutions for government, private-sector, defense, nonprofit, and public-sector clients.

What you will do

• Administer and maintain the ServiceNow platform, including configuration, user access, releases, updates, and issue resolution.
• Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions.
• Build workflow automation, dashboards, and employee experience capabilities.
• Support integration of IT systems and workforce planning tools for federal human capital modernization.
• Improve operational efficiency, data-driven decision-making, regulatory compliance, and service delivery performance.

Requirements

• 5+ years of ServiceNow administration experience.
• Bachelor’s degree in IT.
• ServiceNow administration and platform operations experience.
• Government and public services sector experience is required.
• Strong attention to detail, analytical ability, communication, organization, and time-management skills.
• U.S. citizenship is required; visa sponsorship, including H-1B and TN sponsorship, is not available.

Culture & Benefits

• Full-time benefits include medical, dental, vision, and pre-tax benefit programs.
• 401(k) retirement savings plan with company match and financial planning support.
• Vacation, sick leave, company holidays, and government holidays.
• Flexible Spending Accounts, life and accidental death insurance, and short- and long-term disability insurance.
• Performance incentives, purchasing discounts, and referral bonuses are available.
• Security clearance may be required for engagements involving sensitive federal work.