Veterinary Healthcare Virtual Assistant (VHVA)

Location: Remote from the Philippines; work schedule is 11:00 PM–8:00 AM, aligned with 8:00 AM–5:00 PM Arizona time.

Company

hirify.global provides virtual healthcare assistants to veterinary clinics and practices based in the USA.

What you will do

• Provide live virtual scribing for veterinary healthcare clients.
• Handle patient communications by phone, email, and video.
• Respond to inquiries about healthcare services and tasks.
• Gather medical and pet insurance information.
• Manage appointment calendars and update patient chart records.
• Conduct research and complete administrative back-office tasks, including fax and file management and transcription.

Requirements

• Graduate of an animal healthcare profession; DVM graduates and licensed DVMs are encouraged to apply.
• Experience with pet insurance; veterinary work experience is encouraged.
• Strong spoken and written English and proficiency with medical terminology and practices.
• Good communication, rapport-building, attention to detail, and written-reporting skills.
• Comfort with virtual technologies and the ability to learn new tools quickly.
• Must be able to work 11:00 PM–8:00 AM and meet the required computer, webcam, headset, and internet specifications.

Culture & Benefits

• Competitive pay rates.
• Free training and certification upon completion.
• Work from home with no daily commute.
• Long-term relationships with consistent clients.
• Work with US-based doctors and other medical professionals.
• Access to a growing community of healthcare virtual assistants.