Sales Support & CRM Coordinator

Location: Remote from Manila, Philippines; working hours aligned with Australian Hours.

Salary: PHP 30,000–40,000 per month

Company

hirify.global supports an Australia and New Zealand sales team through organised sales operations and CRM coordination.

What you will do

• Maintain accurate records, stages, activities, and follow-ups in Monday CRM.
• Monitor pipeline activity and follow up on missing information, overdue actions, and stalled opportunities.
• Draft sales emails, follow-up messages, templates, and client communication materials.
• Coordinate meetings, notes, action tracking, documentation, proposals, reminders, and workflows.
• Generate sales reports, dashboards, pipeline summaries, and KPI tracking.
• Identify improvements to CRM processes, sales productivity, and pipeline visibility.

Requirements

• Experience in sales support, sales administration, CRM administration, customer success, or a similar role.
• Strong organisational skills, attention to detail, and the ability to manage multiple priorities independently.
• Excellent written communication and email drafting skills.
• Confidence working with sales professionals and holding team members accountable for process compliance.
• Strong proficiency with CRM systems and business software.
• Availability to work Australian Hours while based in Manila, Philippines.

Nice to have

• Experience with Monday CRM or Monday.com.
• Experience supporting B2B sales teams and understanding sales pipelines, lead management, and opportunity tracking.
• Experience creating reports and dashboards.
• Exposure to recruitment, professional services, consulting, or outsourcing industries.

Culture & Benefits

• Remote work arrangement.
• Close collaboration with an Australia and New Zealand sales team.
• Opportunity to contribute to sales productivity, pipeline growth, and operational efficiency.
• Success measured through CRM accuracy, follow-up completion, reporting visibility, and sales team support.