Customs Brokerage Coordinator - S2 (Customs Brokerage)

Location: Hybrid position in South San Francisco, California, United States. Shift: Friday to Tuesday, 1PM–9PM PST.

Pay: $24.91–$34.87 USD hourly.

Company

hirify.global provides freight forwarding, transportation, distribution, customs brokerage, trade advisory, and e-commerce trade facilitation services.

What you will do

• Coordinate administrative activities supporting import and other brokerage departments.
• Process customs entry and release transactions, including assembling and routing documents to U.S. Customs, government agencies, carriers, and customers.
• Collect and submit entry summary documentation to support timely customs duty payments.
• Obtain freight releases, communicate with carriers, and help ensure prompt cargo movement and delivery.
• Maintain electronic and physical transaction records, monitor workflow, and prioritize urgent or complex work.
• Assist with problem resolution and provide guidance and training to other associates.

Requirements

• High school diploma or GED required.
• Knowledge of customs entry assembly procedures, carrier release processes, U.S. Customs regulations, and related federal requirements.
• Knowledge of HTS classification and the Harmonized Tariff System.
• MS Office, Outlook, and office equipment skills required.
• Strong written and verbal communication, organizational, interpersonal, and problem-solving skills.
• Ability to manage high-volume, time-sensitive work independently with minimal supervision.

Nice to have

• Six months of brokerage, transportation, or customer service experience.

Culture & Benefits

• Paid training is provided.
• Eligible employees may receive health, vision, and dental insurance.
• Retirement benefits and tuition reimbursement are available.
• Work is structured around a hybrid schedule and a fixed afternoon/evening shift.