Provider Success Manager - Dallas-Fort Worth, Texas

Location: Field - USA; candidates must reside in Dallas-Fort Worth, Texas counties and travel to provider practices up to 5 days a week.

Base salary: $107,700–$140,000 USD per year, plus equity and performance-based bonus opportunities.

Company

hirify.global develops Counterpart Assistant, an AI-enabled primary care tool that supports earlier diagnosis, chronic-condition management, and value-based care.

What you will do

• Manage a portfolio of primary care provider partnerships and build consultative relationships with clinicians and practice staff.
• Support provider recruitment, onboarding, training, and implementation of effective in-office workflows.
• Drive adoption, engagement, retention, and integration of Counterpart Assistant into daily clinical workflows.
• Analyze provider performance metrics to identify trends, risks, and opportunities for improving outcomes and platform utilization.
• Present and demonstrate Counterpart Assistant to providers, highlighting its impact on clinical decision-making and patient outcomes.
• Collaborate with sales, product, and operations teams to improve offerings based on provider feedback and market trends.

Requirements

• 5–7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Proven ability to build relationships with clinicians and staff, drive operational change, and improve provider adoption and retention.
• Deep understanding of primary care or ambulatory care workflows and clinical process improvement.
• Knowledge of EHRs, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills and the ability to translate operational data into actionable metrics and scorecards.
• Must reside in Dallas-Fort Worth, Texas counties and be willing to travel to practices up to 75% of the time.

Nice to have

• Experience with value-based care models, population health, or quality improvement.
• Experience implementing value-based care tools and technology products in primary care.
• Knowledge of Medicare insurance, wellness visits, accurate coding, Stars, and HEDIS.

Culture & Benefits

• 401(k) matching, equity opportunities, an employee stock purchase plan, and performance-based bonuses.
• Medical, dental, and vision coverage, along with mental health resources.
• No-Meeting Fridays, monthly company holidays, flexible time off, and paid parental leave.
• Remote-first company culture, professional development funding, mentorship, and learning programs.
• Office setup reimbursement and monthly cell phone and internet stipends.