Provider Success Manager (Healthcare)

Location: Field-based in Montgomery, Alabama counties, USA; travel to provider practices up to 5 days a week and up to 75% of the time.

Salary: $107,700–$140,000 USD base annually, plus equity and performance-based bonus opportunities.

Company

hirify.global develops Counterpart Assistant, an AI-enabled primary care platform that supports earlier diagnosis, chronic-condition management, and value-based care.

What you will do

• Manage a portfolio of primary care provider partnerships and serve as the primary relationship contact.
• Support provider recruitment, onboarding, training, and implementation of effective in-office workflows.
• Drive adoption, engagement, retention, and integration of Counterpart Assistant into daily practice workflows.
• Analyze provider performance metrics to identify trends, risks, and opportunities for improvement.
• Implement platform best practices across different primary care practices and help improve value-based care outcomes.
• Collaborate with sales, product, operations, and other internal teams to improve the offering based on provider feedback and market trends.

Requirements

• 5–7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Proven ability to build relationships with clinicians and staff, drive operational change, and improve provider adoption and retention.
• Deep understanding of primary or ambulatory care workflows and experience implementing or improving clinical processes.
• Knowledge of EHRs, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills and the ability to translate operational data into actionable metrics and scorecards.
• Must reside in Montgomery, Alabama counties and be willing to travel extensively to provider practices.

Nice to have

• Understanding of value-based care models, population health, or quality improvement.
• Experience implementing value-based care tools and technology products in primary care.
• Knowledge of Medicare insurance, wellness visits, accurate coding, Stars, and HEDIS.

Culture & Benefits

• Medical, dental, and vision coverage for employees and families.
• 401(k) matching, equity opportunities, ESPP, performance-based bonuses, and regular compensation reviews.
• Flexible time off, monthly company holidays, No-Meeting Fridays, mental health resources, and paid parental leave.
• Professional development programs, mentorship, learning funding, and regular performance feedback.
• Office setup reimbursement and monthly cell phone and internet stipends.