Salesforce Business Analyst / Product Owner (Contract-to-Hire)

Location: Remote anywhere in the United States

Company

hirify.global is a Salesforce Crest Partner and Shopify Plus Partner supporting eCommerce clients and Salesforce Commerce Cloud projects.

What you will do

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.
• Translate business objectives into user stories, acceptance criteria, process flows, and functional requirements.
• Manage and prioritize product backlogs, and facilitate backlog refinement, sprint planning, and requirements grooming.
• Coordinate business stakeholders, project managers, developers, QA analysts, and leadership throughout delivery.
• Track project status, risks, dependencies, milestones, and blockers while maintaining requirements and decision documentation.
• Define validation criteria, support UAT planning and execution, and verify delivered solutions against documented requirements.

Requirements

• 5+ years of experience as a Business Analyst, Product Owner, Technical Project Manager, or in a similar software delivery role.
• Salesforce experience is required, including Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud, or related solutions.
• Strong experience managing business and functional requirements, user stories, acceptance criteria, workflows, and process documentation.
• Experience managing product backlogs in Agile environments and familiarity with Scrum ceremonies and software development lifecycles.
• Experience with Jira, Confluence, Azure DevOps, or similar collaboration and project management tools.
• Strong stakeholder management, facilitation, communication, organizational, analytical, and problem-solving skills.

Nice to have

• Salesforce Administrator, Business Analyst, Product Owner, CSPO, Scrum Master, or other Agile certifications.
• Consulting, agency, client-facing, eCommerce, digital experience, or customer-facing platform experience.
• Experience supporting UAT and release management processes.

Culture & Benefits

• 35- or 40-hour work weeks.
• Remote work with a flexible schedule.
• Competitive compensation.
• Contract-to-hire opportunity with potential long-term placement.
• Work with top-tier eCommerce clients and platforms.