Supply Operations Specialist (Adtech)

Location

Location: New York, New York, United States (Hybrid work format, Tues–Thurs in Union Square office)

Company

hirify.global is an AI company specializing in programmatic advertising with a patented machine learning platform optimizing brand advertising performance at scale.

What you will do

• Onboard new supply partners end to end across oRTB, VAST, TAM, Nimbus, pre bid with technical setup, testing, and go-live management
• Own post-launch integration health and revenue optimization for assigned accounts, adhering to SLAs
• Monitor and maintain technical integrations with SSPs and adtech partners, proactively identifying issues
• Investigate and resolve issues related to ad rendering, discrepancies, signals, IVT, fraud, and delivery
• Analyze supply performance data to identify trends and recommend revenue growth actions
• Serve as first point of contact for supply escalations, communicating clearly with partners and stakeholders
• Collaborate with Supply BD & AM, Product, and Engineering teams to translate publisher needs into technical solutions
• Document processes and create runbooks to support team scalability and mentor junior colleagues

Requirements

• 4+ years experience in programmatic advertising, adtech, or revenue operations in technical or operational roles
• Strong knowledge of SSPs, SDKs, in-app and web supply integrations, and oRTB with troubleshooting skills
• Proven ability to diagnose and resolve technical supply issues independently and escalate appropriately
• Comfortable working with performance data; SQL or equivalent is a plus
• Clear communication skills with technical and non-technical stakeholders
• Self-directed and organized to manage a portfolio of partners without close supervision

Nice to have

• Experience with CTV supply integrations
• Exposure to gaming or mobile app supply
• Familiarity with IVT, fraud detection, ad rendering discrepancies, or signal quality investigation
• Experience improving or documenting onboarding processes for growing publisher portfolios
• Experience mentoring junior colleagues

Culture & Benefits

• Bonus and 401k benefits
• Hybrid working with office presence required Tues–Thurs
• Self-Managed Vacation policy with no maximum annual leave
• One month work-from-anywhere opportunity
• Healthcare coverage
• Summer Fridays (half-day Fridays Memorial Day through Labor Day)
• Learning and development support including internal mobility and bi-annual promotion cycles
• Community engagement through hirify.global Gives Back