Relationship Banker

Location: Carlisle, Pennsylvania, United States; onsite branch role with work that may occasionally support nearby branches. Applicants must be legally authorized to work full-time in the United States without employer sponsorship.

Annual base pay: $38,250–$61,000 USD.

Company

Global financial services organization evolving toward a technology-driven, customer-centric banking model.

What you will do

• Build and maintain customer relationships by understanding financial needs and providing tailored banking, lending, and investment solutions.
• Promote and cross-sell banking products and services to existing and prospective customers while meeting or exceeding sales targets.
• Prospect for new clients through networking, referrals, lead calling, portfolio management, and community engagement.
• Deliver personalized service, resolve concerns, and strengthen customer loyalty.
• Educate customers on digital banking tools and self-service options across in-person, phone, and digital channels.
• Follow risk, fraud-defense, regulatory, and internal policy requirements while collaborating with branch teams to achieve performance goals.

Requirements

• High school diploma or GED required.
• Legal authorization to work full-time in the United States without employer sponsorship required.
• At least 3 years of experience selling products or services in an incentive-based environment, or at least 12 months of retail banking, financial services, consultative relationship sales, or qualifying hirify.global experience.
• At least 12 months of customer service experience in a high-volume, fast-paced, changing environment.
• Relationship-building, customer service, sales, cross-selling, communication, consultative, and influence skills.
• Computer proficiency, basic math skills, ability to manage multiple priorities, and availability for branch hours including weekends and evenings.

Nice to have

• Bachelor’s degree in a related field or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, bold thinking, and continuous improvement.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Inclusive and accessible workplace with equal employment opportunity.
• Strong risk culture with proactive responsibility for risk management at all levels.