Vice President, Commercial Operations (Pharmaceutical)

Location: Hybrid in Watertown, Massachusetts, United States

Salary: $300,760–$380,413 USD

Company

hirify.global is a specialty biopharmaceutical company developing and commercializing innovative ophthalmic products for serious eye disorders with high unmet medical need.

What you will do

• Build and lead the Commercial Operations team across pre-launch, post-launch, and future lifecycle needs.
• Develop and manage the commercial data strategy, including customer data, acquisition, warehousing, analysis, and reporting.
• Direct predictive and prescriptive analytics projects and create commercial KPI dashboards.
• Partner with Marketing to design the commercial customer engagement model.
• Build commercial and field operations capabilities covering CRM, field design, incentives, compensation, goal setting, and performance tracking.
• Support go-to-market strategy, vendor selection, launch planning, and commercial leadership decisions.

Requirements

• BS/BA degree.
• 10+ years managing data insights and analytics in the pharmaceutical industry.
• 10+ years leading commercial operations and analytics teams.
• Deep understanding of CRM systems and their integration with broader IT infrastructure.
• Experience designing, deploying, and refining analytical models and commercial data strategies.
• Experience with sales operations deliverables, including incentive compensation, field segmentation and targeting, performance tracking, and analytics budgets.

Nice to have

• Ophthalmology, particularly retina, experience.
• Recent responsibility for a significant new brand launch.

Culture & Benefits

• Work in a hybrid environment supporting commercial leadership and cross-functional collaboration.
• Values include transformational innovation, integrity, compassionate excellence, and inclusive collaboration.
• Focus on developing and commercializing therapies intended to prevent blindness and improve patients’ vision outcomes.
• Equal opportunity employment and commitment to diversity and inclusion.