Senior Technical Program Manager, Intelligent Automation (AI)

Location: Remote, United States

Salary: $110,000–$150,000 USD per year

Company

PENN Entertainment provides casino gaming, online gaming, sports betting, sports media, and entertainment products through proprietary technology platforms.

What you will do

• Identify and assess automation and process-improvement opportunities across business units.
• Lead discovery sessions, gather requirements, and prioritize initiatives by effort, risk, ROI, compliance, and technical feasibility.
• Partner with internal development teams and external vendors to design, build, implement, and optimize automation solutions.
• Manage a portfolio of automation initiatives, balancing quick wins with strategic projects.
• Coordinate with engineering, data, security, and product teams to ensure integration and operational readiness.
• Define KPIs for hours saved, error reduction, cycle-time improvement, compliance, and stakeholder satisfaction.

Requirements

• At least 5 years of experience designing, building, and managing automation solutions through workflow automation or scripting.
• Hands-on experience with at least one leading automation platform, such as UiPath or Power Automate.
• Demonstrated success delivering measurable business-efficiency improvements through automation.
• Experience collaborating with engineering or development teams and managing external vendors, including selection, onboarding, and performance tracking.
• Familiarity with evaluating and implementing AI-supported process-improvement solutions and aligning them with an AI strategy.
• Strong program management, stakeholder influence, communication, prioritization, and continuous-improvement skills.

Nice to have

• Experience in regulated or high-scale industries such as gaming, fintech, or entertainment.

Culture & Benefits

• Competitive compensation package and benefits for eligible employees.
• Education and conference reimbursements.
• Career progression opportunities and mentoring responsibilities.
• Fun, relaxed work environment.