On-Site ROI Medical Records Specialist (Healthcare)

Location: On-site in Madison, AL; local candidates required

Company

hirify.global is a digital healthcare company providing software and technology-enabled services, including health information management and AI-driven healthcare insights.

What you will do

• Process release-of-information requests by retrieving, scanning, and returning patient medical records.
• Validate requests and authorizations according to company policies, legal requirements, and HIPAA regulations.
• Perform quality checks for accuracy, confidentiality, billing, and timely record release.
• Handle requests received by mail, telephone, fax, online tools, and email.
• Order paper records from storage vendors, scan records on arrival, and arrange their timely return.
• Provide responsive customer service, maintain equipment and organized work areas, and support additional account coverage as needed.

Requirements

• High school diploma or GED required.
• At least two years of experience in a medical records department or similar setting preferred.
• Proficiency with Microsoft Office applications.
• Ability to use fax machines, copiers, and scanning equipment.
• Strong documentation, communication, customer service, productivity, utilization, and quality-management skills.
• Ability to sit or stand for extended periods, lift and carry up to 25 lbs., and handle documents and computer-based work for extended periods.

Culture & Benefits

• Work is performed on-site at the COS - Huntsville Hospital Central Business Office in Madison, Alabama.
• Patient and client information must be handled confidentially and professionally.
• Annual HIPAA certification and role-specific compliance training are required.
• Work must comply with HIPAA, state and federal regulations, client policies, and corporate security obligations.
• hirify.global is an Equal Opportunity Employer and an E-Verify user.