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Voice AI & CRM Automation Developer

50 000$
Формат работы
remote (только USA)
Тип работы
project
Грейд
middle
Английский
b2
Страна
US/Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Voice AI & CRM Automation Developer (GoHighLevel/Voice AI): Building and maintaining inbound and outbound conversational AI workflows for lead qualification, appointment setting, follow-ups, call routing, and CRM automation with an accent on prompt engineering, telephony integrations, and reliable data synchronization. Focus on optimizing conversation quality and conversion performance, troubleshooting APIs and workflows, and implementing secure reporting and monitoring for Voice AI operations.

Location: Remote, work-from-home

Salary: 50,000 gross

Company

hirify.global is a Business Process Outsourcing company connecting talent with U.S. clients in the construction and roofing industries.

What you will do

  • Design, build, configure, and maintain Voice AI solutions for inbound and outbound calling workflows.
  • Develop conversational AI agents for lead qualification, appointment setting, follow-ups, customer inquiries, call routing, and reactivation campaigns.
  • Configure GoHighLevel workflows, automations, triggers, pipelines, opportunities, calendars, forms, custom fields, and CRM integrations.
  • Integrate CRM and Voice AI systems using APIs, webhooks, Zapier, Make, n8n, and custom integrations.
  • Manage telephony functions including phone numbers, call routing, forwarding, voicemail, and Twilio or LeadConnector services.
  • Review transcripts, recordings, metrics, and system behavior to improve conversation quality, conversion performance, reliability, and operational efficiency.

Requirements

  • At least 2 years of experience with GoHighLevel, CRM automation, conversational AI, or related automation platforms.
  • Hands-on experience with Voice AI, AI calling agents, automated phone systems, prompt engineering, conversation flows, objection handling, fallback responses, and human escalation.
  • Experience with REST APIs, webhooks, JSON, OAuth or API authentication, and third-party integrations.
  • Knowledge of GoHighLevel, CRM workflows, telephony, troubleshooting, documentation, and workflow performance analysis.
  • Ability to work independently, manage multiple automation initiatives, and translate business processes into reliable technical solutions.
  • Strong communication, problem-solving, and technical troubleshooting skills.

Nice to have

  • Experience with Twilio, LeadConnector, SIP, VoIP, or cloud telephony.
  • Experience integrating OpenAI or other LLM-based platforms.
  • Basic knowledge of JavaScript, TypeScript, Node, or another scripting language.
  • Portfolio demonstrating GoHighLevel or Voice AI work.

Culture & Benefits

  • Paid, comprehensive training for new team members.
  • Pay begins on the first day of training.
  • Government-mandated benefits and 13th-month pay.
  • HMO coverage.
  • Performance-based opportunity to transition to a regular position with additional benefits, including paid leave and incentives.

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