Relationship Banker, Hanover, PA

Location: Hanover, Pennsylvania, United States; branch-based role with branch hours that may include evenings and weekends

Salary: $38,250–$61,000 USD annualized

Company

hirify.global is a global financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Build and maintain customer relationships by understanding financial needs and providing tailored banking, lending, and investment solutions.
• Promote and cross-sell banking products and services to achieve or exceed branch sales targets.
• Prospect for new clients through referrals, networking, lead calling, portfolio management, and community engagement.
• Deliver personalized service, address concerns, resolve issues, and support customer loyalty.
• Educate customers about digital banking tools and self-service options across in-person, phone, and digital channels.
• Follow regulatory and internal risk and fraud requirements while collaborating with branch teams and supporting nearby branches when needed.

Requirements

• High school diploma or GED required; a related bachelor’s degree or equivalent experience, training, military service, or education is preferred.
• At least 3 years of experience selling products or services in an incentive-based environment, or qualifying retail banking, financial services, consultative relationship sales, or hirify.global experience.
• At least 12 months of customer service experience in a high-volume, fast-paced, changing environment.
• Strong relationship-building, customer service, sales, cross-selling, communication, consultative, and influence skills.
• Proficiency with digital tools, computers, and basic math, with the ability to manage multiple priorities and follow policies and procedures.
• Must be legally authorized to work full-time in the United States without employer sponsorship.

Nice to have

• Established work history or equivalent demonstrated through experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Competitive rewards package based on skills, experience, training, licensure, certifications, and location.
• Benefits designed to support employees, families, and well-being.
• Inclusive and accessible application process with accommodations available.
• Strong risk culture with proactive and responsible risk management expected at every level.