Revenue Cycle Advisor (Healthcare)

Location: United States; remote, with hybrid work required 3 days per week for candidates residing near the Midtown Manhattan or Bloomington, MN offices. Travel up to 10%, including overnight travel.

Salary: $70,000–$80,000 base salary annually, excluding variable compensation.

Company

hirify.global provides an end-to-end technology platform connecting patients, personal care providers, managed care organizations, and states in the home and community-based care sector.

What you will do

• Act as the primary liaison between customers and internal teams while building long-term relationships.
• Demonstrate the value of revenue cycle management services and proactively resolve customer challenges.
• Analyze customer performance metrics, identify trends, and recommend improvements to revenue cycle processes.
• Coordinate with billing, operations, and product teams to resolve inquiries and improve service delivery.
• Provide performance reports and actionable insights to support customer satisfaction, retention, advocacy, and strong NPS results.
• Identify process enhancements that improve internal and external workflows.

Requirements

• 5+ years of Revenue Cycle Management experience, including billing, common denials, posting, electronic transaction formats, and payer portal navigation.
• Experience in customer engagement and relationship management.
• Working knowledge of Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
• Strategic, analytical, detail-oriented, and able to provide clear, fact-based recommendations.
• Strong written and oral communication, collaboration, adaptability, initiative, work ethic, and integrity.

Culture & Benefits

• Full-time, exempt, benefits-eligible employment.
• Competitive health plans, paid time off, and company-paid holidays.
• 401(k) retirement program with a company-elected match.
• Additional company-sponsored programs.
• Remote work is available, with regular office attendance required for eligible candidates near specified offices.