Client Services Sr. Account Specialist (AI)

Location: United States of America; flexible hybrid work with occasional in-person events or team sessions.

Salary: $87,750–$182,500 per year, with potential discretionary annual bonus or commissions.

Company

hirify.global provides digital media and advertising products, including hirify.global DSP, an omnichannel demand-side platform powered by proprietary data, identity, measurement, and AI capabilities.

What you will do

• Serve as the primary advertiser contact throughout campaign launch, optimization, and post-campaign analysis.
• Manage a portfolio of strategic accounts and identify opportunities to grow customer investment and long-term partnerships.
• Monitor campaign delivery and performance, resolve issues, and recommend optimization and growth strategies.
• Build consultative relationships with brands and agencies through data-driven recommendations, campaign wrap-ups, and executive business reviews.
• Partner with Sales, Product, Operations, and Client Services teams to improve customer outcomes and influence platform enhancements.
• Use AI-powered tools and agentic workflows to accelerate analysis, automate routine work, and improve client recommendations.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5+ years of experience in digital advertising, client services, account management, marketing, or a related field.
• Experience managing client relationships as a trusted strategic advisor.
• Ability to analyze campaign performance, identify trends, develop actionable insights, and optimize results using data and analytics.
• Strong understanding of digital marketing strategy, programmatic advertising, campaign execution, and measurement.
• Excellent communication, presentation, organizational, analytical, and cross-functional collaboration skills; advanced proficiency with Google Workspace and Microsoft Excel.

Nice to have

• Experience using or enthusiasm for adopting generative AI and agentic AI tools.
• Curiosity about emerging AI technologies and their practical application to operations and customer service.

Culture & Benefits

• Flexible hybrid work with advance notice for occasional in-person attendance.
• Healthcare benefits and a 401(k) plan.
• Backup childcare and education stipends.
• Employee resource groups supporting inclusion, belonging, learning, and community.