Patient Access Specialist

Location: Onsite in Pittsburgh, Pennsylvania; limited to individuals who reside and are authorized to work within the United States.

Salary: $17.00–$19.70 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for health systems, hospitals, and affiliated physician groups.

What you will do

• Perform hospital admitting and patient registration duties while meeting organizational, regulatory, and compliance requirements.
• Assign accurate medical record numbers, collect demographic and insurance information, process physician orders, and complete medical necessity checks.
• Pre-register patient accounts, conduct inbound and outbound calls, explain financial liabilities and payment options, and collect point-of-service payments and past-due balances.
• Explain and obtain signatures for treatment consents and distribute required patient education and Medicare-related forms.
• Review insurance eligibility, select applicable plan codes, enter benefit data, and support point-of-service collections and clean claims.
• Audit accounts, maintain accurate documentation, provide statistical data, and operate the hospital telephone switchboard as needed.

Requirements

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Inquisitiveness and openness to innovation, including AI-based process improvements.
• CRCR certification required within 9 months of hire; certification costs are covered by the company.
• Must reside in and be authorized to work within the United States.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Bonus and quarterly or annual incentive programs.
• Culture focused on collaboration, growth, innovation, customer service, and work-life flexibility.