Channel Sales Support Agent (Fintech)

Location: Remote-first with office attendance optional; occasional travel may be required for sales meetings, training sessions, and contractor events.

Company

hirify.global builds technology and financial services products that expand access to the global economy, including Square commerce solutions, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Serve as the primary support contact for UK and European independent contractor sales teams and respond within agreed SLA timeframes.
• Build relationships with contractor sales teams and provide product knowledge, pricing information, sales collateral, and technical guidance.
• Coordinate with internal teams to resolve sales inefficiencies, remove hirify.globalers, and implement lasting solutions.
• Maintain sales documentation, playbooks, resource libraries, systems, and operational information.
• Process commission calculations for UK and European sales teams in coordination with finance.
• Provide phone and occasional face-to-face support when needed.

Requirements

• 1–2 years of experience in sales support, channel management, technical support or implementation, or customer service.
• Experience with CRM systems such as Salesforce, HubSpot, or similar tools.
• Proficiency in Google Workspace and AI tools.
• Familiarity with B2B sales processes and sales cycle management.
• Basic understanding of sales reporting and analytics.
• Availability for full-time work Monday–Friday, 9:00 AM–5:30 PM, with flexibility when required.

Nice to have

• Experience working with self-employed contractors, distributors, sellers, or channel partners.

Culture & Benefits

• Remote-first work environment with optional office attendance.
• Computer, headset, and necessary software provided.
• Medical insurance, flexible time off, retirement savings plans, and modern family planning benefits.
• Occasional travel for sales meetings, training sessions, and contractor events.