Senior Technical Specialist (Microsoft Intune)

Location: Hybrid working with office attendance at Osterley or Livingston, United Kingdom.

Company

hirify.global develops and operates broadband, broadcast, streaming, mobile, and entertainment products and services.

What you will do

• Lead Unified Endpoint Management across Windows and mobile estates using Microsoft Intune, including policies, compliance settings, security controls, configurations, deployments, and patching.
• Manage CyberArk Endpoint Privilege Manager policies and build and maintain Privileged Access Workstation devices.
• Design and review endpoint management solutions, define engineering standards and operational processes, and maintain platform guidance and best practices.
• Provide technical leadership and subject matter expertise, mentor junior colleagues, share knowledge, and communicate with technical and non-technical stakeholders.
• Lead complex investigations, major incidents, root cause analysis, service requests, project delivery, platform upgrades, changes, and continuous service improvements.
• Shape the endpoint technology roadmap and platform strategy, drive automation with PowerShell, APIs, and modern management tooling, and participate in the team on-call rota.

Requirements

• Substantial experience with Unified Endpoint Management and enterprise Windows endpoint support in a large organisation.
• Strong understanding of endpoint security, compliance, and enterprise management practices.
• Experience leading technical change, service improvement initiatives, complex investigations, major incidents, and root cause analysis.
• Strong fault-finding, diagnostic, and problem-solving skills, with scripting or automation experience using PowerShell and/or APIs.
• Clear written and verbal communication skills, including documenting platform changes and workflows and explaining technical concepts to technical and non-technical audiences.
• Ability to influence stakeholders, mentor engineers, and develop technical capability within a team.
• A collaborative approach with the reliability, accuracy, consistency, and attention to detail required to deliver a high-quality service.

Culture & Benefits

• Hybrid working split between office spaces and working from home.
• Generous pension package and private healthcare.
• Discounts on hirify.global Q, hirify.global Glass, mobile, and broadband services.
• hirify.global VIP rewards and experiences.
• Inclusive workplace focused on diversity, community contribution, racial justice, and sustainability.
• Osterley and Livingston offices provide transport options, catering, gyms, and other onsite facilities.

Hiring process

• Successful applicants must complete a criminal record check.