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обновлено 6 дней назад

Customer Service Automation Engineer (PLC)

Формат работы
remote (только Portugal)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Portugal
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Service Automation Engineer (PLC): Designing and delivering automation solutions for system upgrades, including control-system architecture, PLC programming, and customer problem resolution with an accent on technical specifications, regulatory compliance, and operational efficiency. Focus on developing control algorithms, analyzing reported issues, and driving continuous improvement in customer service automation.

Location: Maia, Portugal; remote work options available. Availability for national and international relocation is required.

Company

hirify.global is an international technology group operating across Digital, Pharma, Supply Chain, and Technologies.

What you will do

  • Deliver automation solutions for system upgrades in line with product needs, client specifications, technical requirements, standards, and regulations.
  • Collaborate on equipment specifications and design solution architectures.
  • Develop and program control algorithms.
  • Receive, identify, analyze, and resolve client-reported problems, then prepare final reports.
  • Promote new technologies and continuously reassess work processes to improve efficiency, effectiveness, profitability, and customer satisfaction.

Requirements

  • Bachelor’s degree in Electrical or Mechanical Automation Engineering.
  • At least 3 years of experience in similar roles, including programming experience.
  • Knowledge of SIMATIC Step7, SIMATIC TIA Portal, and WinCC.
  • Professional experience in PLC programming.
  • Excellent written and spoken English.
  • Systematic, customer-oriented, self-motivated, proactive, and able to work as part of a team.

Culture & Benefits

  • Flexible working hours and remote work options.
  • Extra days off, including a birthday day off.
  • Health insurance for the whole family.
  • Well-Being and Employee Assistance Program.
  • External partner protocols and other practical perks.
  • Collaborative working atmosphere in a fast-growing, future-oriented industry player.

Hiring process

  • Apply exclusively via the “Apply now” button.
  • Recruitment consultancies should not contact the company by email or telephone.

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