обновлено 14 дней назад
Client Services Associate II (Language Services)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Services Associate II (Language Services) (Clinical Research): Coordinating translation deliveries, copyright-holder communications, contract documentation, and client service support for Clinical Outcome Assessment materials with an accent on linguistic validation, knowledge management, and cross-functional coordination. Focus on standardizing source materials, managing complex documentation and priorities, and supporting account management and business development activities.
Location: Hybrid in Mexico City, Mexico
Company
is a healthcare intelligence and clinical research organization; the role is within the Author Collaboration Unit at Mapi Research Trust, a non-profit organization supporting access to information about Patient-Centered Outcomes and Clinical Outcome Assessments.
What you will do
- Analyze and standardize original and translated materials according to established processes.
- Coordinate translation deliveries and communications with COA developers and copyright holders.
- Liaise with operations, scientific personnel, customer service, account management, and business development teams.
- Clarify contract specifications, coordinate discussions, and manage electronic document signatures.
- Maintain filing, tracking, translation, original-source, and data-storage systems.
- Collect and analyze information from internal and external databases and support account management and business development activities.
Requirements
- 3–5 years of experience in business analysis, operational support, or an equivalent role.
- Completed bachelor’s degree.
- Advanced, fully fluent English proficiency.
- Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
- Experience managing project priorities, responding with urgency, and maintaining accurate documentation.
- Strong communication, organizational, and continuous-improvement skills.
Nice to have
- Background in linguistic validation or scientific document management.
- Experience in the pharmaceutical, quality assurance, or CRO industry.
- Knowledge of regulatory requirements, COA/eCOA, and CRO terminology.
- Additional language skills.
Culture & Benefits
- Inclusive workplace focused on belonging, innovation, and high performance.
- Annual leave entitlements and country-specific benefits.
- Health insurance options for employees and families.
- Retirement planning, life assurance, and employee assistance support.
- Additional benefits may include childcare vouchers, gym memberships, travel subsidies, and health assessments.
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