Product Manager (Social Intelligence)

Location: Must be located in Halifax, Nova Scotia, Canada, with flexibility to travel for occasional customer onsites. Existing authorization to work in Canada is required; visa sponsorship is not available.

Company

hirify.global provides threat intelligence, emergency communication, and travel risk management software that helps organizations protect people and respond to critical events.

What you will do

• Build expertise in corporate security, intelligence, executive protection, threat assessment, brand, and communications users.
• Conduct customer interviews, discovery conversations, ride-alongs, and feedback sessions to identify specific problems.
• Own and prioritize the Social Intelligence roadmap, balancing customer needs, business objectives, industry trends, and data-access changes.
• Partner with Engineering and Design to define specifications, acceptance criteria, milestones, and incremental releases.
• Use Claude Code, Claude Design, Codex, and other AI tools to prototype concepts and validate ideas with customers.
• Define success metrics, analyze product usage and customer outcomes, and enable Product Marketing, Sales, Customer Success, and Support.

Requirements

• Operational experience protecting people, businesses, or brands in corporate security, intelligence, threat assessment, executive protection, law enforcement, military, a global security operations center, or a comparable environment.
• Hands-on practitioner experience with social and open-source threat intelligence products.
• Working knowledge of source discovery and validation, Boolean search, geolocation and imagery verification, persona and account analysis, and cross-source corroboration.
• Product management experience or ownership of a product-adjacent function such as intelligence program design, tooling selection, or internal capability building.
• Strong analytical judgment, communication skills, collaboration, resourcefulness, and the ability to manage multiple priorities.
• Familiarity with Jira, Confluence, product analytics software, and technical collaboration with Engineering and executive stakeholders.

Nice to have

• Experience scaling an intelligence function, including analyst workflows, reporting standards, and escalation criteria.
• Familiarity with Agile delivery, APIs, system integrations, or data pipelines.
• Exposure to WAVR-21 or RAGE-V threat assessment frameworks.
• Experience with product enablement or go-to-market support.

Culture & Benefits

• Company-wide bonus program and competitive base salary.
• Flexible time off and parental leave policies.
• Medical, dental, vision, and life insurance fully paid for employees.
• Career development through the Learning & Development team.
• Community service opportunities, rewards, and recognition programs.