Americas - Frontier Industry Advisor - Insurance

Location: New York, United States; 3 days per week in-office

Salary: USD $145,600–$205,600 per year in the New York City metropolitan area. The general U.S. base pay range is USD $107,600–$187,500 per year.

Company

Microsoft develops cloud, data, AI, security, productivity, and business application technologies for enterprise customers.

What you will do

• Advise strategic insurance customers on AI-led digital transformation across underwriting, claims, distribution, policy administration, risk modeling, fraud detection, compliance, and customer experience.
• Connect customer business outcomes to Microsoft cloud, data, AI, security, automation, and partner capabilities.
• Build multi-horizon transformation roadmaps covering business processes, data foundations, AI capabilities, governance models, and technology investments.
• Engage board-level and senior executive stakeholders to identify, originate, and develop transformational opportunities and multi-year partnerships.
• Collaborate with Microsoft account teams, solution architects, engineering, consulting, legal, compliance, customer success, and partner organizations.
• Develop repeatable insurance scenarios such as agentic claims orchestration, AI-assisted underwriting, intelligent document processing, fraud investigation, catastrophe analytics, and actuarial modeling modernization.

Requirements

• Bachelor’s degree in technology, business, or strategy and 7+ years of relevant customer-facing experience; alternatively, a related master’s degree and 5+ years of experience, or 10+ years in insurance advisory, consultative sales, strategy, transformation, or industry leadership.
• Experience working with insurance business leaders on transformation opportunities across areas such as underwriting, claims, distribution, policy administration, actuarial and risk modeling, fraud, compliance, reinsurance, brokerage, or benefits.
• Ability to engage senior business decision-makers, shape value propositions, and translate insurance priorities into technology-enabled transformation opportunities.
• Working knowledge of cloud, data, AI, automation, security, and modern applications in regulated financial services environments.
• Experience moving enterprise AI initiatives from ideation to production-scale transformation with measurable business outcomes.
• Knowledge of responsible AI, model governance, data governance, security, privacy, and regulatory considerations.

Nice to have

• Experience developing executive narratives, business cases, transformation roadmaps, co-innovation proposals, partner strategies, and multi-horizon account plans.
• Knowledge of core insurance systems modernization, producer and broker productivity, climate and catastrophe risk, and changing regulatory requirements.

Culture & Benefits

• Hybrid work arrangement with regular office presence in New York.
• Opportunity to work with strategic enterprise insurance customers and Microsoft’s partner ecosystem.
• Potential eligibility for benefits and additional compensation.
• Equal opportunity employment and reasonable accommodation support during the application process.