Senior Account Manager (IT Software)

Company

hirify.global provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations worldwide.

What you will do

• Own a portfolio of mid-market key accounts and identify upsell and cross-sell opportunities across the product suite.
• Re-engage customers with low engagement, build relationships with decision-makers, and align solutions with evolving needs.
• Develop and execute account plans through proactive outreach, check-ins, and business reviews.
• Monitor product usage and adoption, address gaps, and support long-term customer growth and retention.
• Own revenue targets and drive expansion within the account base.
• Collaborate with Customer Success, Sales, and internal teams while managing pipeline activity and forecasting in Salesforce.

Requirements

• 4+ years of experience in account management or relationship-focused sales.
• Experience managing mid-market clients in B2B sales.
• Strong communication, organizational, interpersonal, analytical, and forecasting skills.
• Commercial mindset with the ability to drive account growth and expansion.
• Motivation, resilience, coachability, and adaptability in a fast-paced environment.

Nice to have

• Experience working with VARs or channel partners.
• Experience using CRM tools, preferably Salesforce.
• Proven ability to meet or exceed sales targets.

Culture & Benefits

• Work in a fast-growing company focused on transforming the IT industry.
• Collaborate with a high-energy team and work with cutting-edge technology.
• Join an innovation-, accountability-, and results-oriented organization.
• Build a career in a role with immediately visible business impact.