Matching Operations Coordinator

Location: Remote within Central America, South America, or Europe

Company

hirify.global is a global network connecting companies with on-demand business, design, and technology talent.

What you will do

• Serve as the primary communication contact between talent working on client engagements and internal hirify.global stakeholders.
• Manage written and verbal communication across multiple channels, including Slack and Zoom during designated working hours.
• Follow up on assigned accounts, monitor project status, prevent disputes, and identify up-sell and cross-sell opportunities.
• Execute account-related operational tasks and maintain accessible process guidelines.
• Support onboarding for new team members and contribute to ad-hoc strategic projects.
• Progress toward independently executing account tasks and contributing to Matching team strategies.

Requirements

• Remote work from Central America, South America, or Europe.
• English is required for resumes and communication.
• Bachelor’s degree and 2–3+ years of experience in coordination, operations support, or customer support.
• Excellent written and oral communication, stakeholder management, organization, and attention to detail.
• Ability to work independently, manage assigned accounts, follow processes, adapt to change, and exercise sound judgment.
• Proficiency with Google Sheets and Google Docs; data analysis and continuous process improvement experience are valuable.

Nice to have

• Experience analyzing operational data and translating trends into actionable insights.
• Project management experience or a technical background.

Culture & Benefits

• Fully remote work within the stated regions.
• Structured onboarding and progressive role development during the first year.
• Collaboration with a distributed workforce across business, design, and technology.
• Visa sponsorship or assistance is not provided.