Business Development Desk Manager (Fintech)

Location: Denver, CO or Westlake, TX; in-person attendance required 5 days per week. Local travel may be required for customer meetings and in-person events.

Base pay for Zone 2 locations: $109,000–$128,000 USD per year, plus bonus opportunities, equity, and benefits.

Company

Robinhood builds financial products aimed at democratizing access to finance.

What you will do

• Lead, coach, and develop a team of Onboarding Specialists responsible for asset growth and customer onboarding.
• Manage sales pipelines and performance metrics, including gross deposits, opportunities worked, and agent productivity.
• Oversee customer interactions, documentation, escalations, and adherence to RegBI, telemarketing rules, internal policies, and regulatory standards.
• Partner with product, compliance, legal, customer-facing teams, and external service providers to improve workflows and expand desk capabilities.
• Drive asset consolidation, product adoption, customer engagement, and deeper relationship development.
• Use data, coaching, process optimization, and automation opportunities to scale team impact and improve the customer experience.

Requirements

• Clean U5.
• Current SIE, Series 7, and Series 66 licenses.
• Series 24 or Series 9/10.
• 5+ years of experience in sales coaching, leadership, or related financial services roles.
• Experience with sales coaching, supervision, oversight, consultative engagement, and asset consolidation.
• Commitment to acting in customers’ best interests while meeting regulatory requirements and working effectively in a dynamic environment.

Nice to have

• Willingness and aptitude to leverage AI tools to improve productivity and drive innovation.

Culture & Benefits

• Bonus opportunities and equity in addition to base pay.
• Benefits vary by region and employing entity.
• In-person work is designed to support collaboration, innovation, and high-performing teams.
• Equal opportunity employment and reasonable accommodations are available upon request.