Program Manager, Extended Workforce Solution & Business Operations

Location: Onsite in Mountain View, California, United States

Salary: $107,016–$131,019 USD annual base salary, plus eligibility for an annual bonus, equity incentives, and company benefits.

Company

Waymo develops autonomous driving technology and the Waymo Driver, supporting fully autonomous ride-hailing and other vehicle applications.

What you will do

• Identify, assess, and mitigate operational, legal, reputational, cultural, and financial risks across the contingent workforce program.
• Audit compliance and manage vendor onboarding, MSAs, SOWs, NDAs, SLA performance, and contract-related issues.
• Coordinate communication workflows, system access requests, and engagement with internal Vendor Managers and external suppliers.
• Develop cost-efficiency initiatives and gather data for strategic business cases.
• Scale operations through process improvement, tooling, data insights, and workflow automation.
• Track, analyze, and report program metrics, findings, recommendations, and business impact.

Requirements

• 5+ years of operational experience focused on managing or maturing risk and operational workflows.
• Bachelor's degree in a relevant field or equivalent practical experience.
• Direct experience with Jira and structured requirements tracking.
• Experience evaluating complex workflows, identifying failure modes, and writing comprehensive operational documentation.
• Exceptional written and verbal communication skills, with the ability to align stakeholders and influence without formal authority.

Nice to have

• Ability to use technology to improve efficiency and quickly adopt new tools.
• Experience leading projects, managing processes, and resolving operational issues through strategic thinking and data analysis.

Culture & Benefits

• Collaborative work within Hardware Engineering, including electrical, mechanical, reliability, software, and vehicle engineering.
• Eligibility for a discretionary annual bonus program.
• Equity incentive plan, subject to eligibility requirements.
• Company benefits program, subject to eligibility requirements.