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21 час назад

Senior Security Solutions Engineer (Cybersecurity)

122 400 - 177 500$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Security Solutions Engineer (Cybersecurity): Providing deep technical escalation support for Customer Success teams and customers of an MDR platform with an accent on security operations, troubleshooting, and cross-functional enablement. Focus on diagnosing complex security issues, building technical documentation, advising customer calls, and mentoring teams across Security, Detection & Response, and Engineering.

Location: Remote within the United States; candidates must be authorized to work in the United States.

Salary: $122,400–$177,500 USD annually, plus variable eligibility and equity. Target range: $145,000–$165,000 based on experience, skills, and market data.

Company

hirify.global provides an MDR platform supported by security operations, detection and response, engineering, and customer success teams.

What you will do

  • Serve as the technical escalation point for CSMs, TAMs, and technical support engineers.
  • Join customer calls to provide deep technical expertise and support customer relationships.
  • Investigate knowledge gaps and create, review, and improve technical and process documentation.
  • Partner with Security, Detection & Response, and Engineering to operationalize technical knowledge.
  • Curate internal and external knowledge repositories and promote self-service answers.
  • Enable and mentor Customer Success, TAM, and Technical Support teams while tracking inquiry volume.

Requirements

  • 7+ years of experience in security, including at least 3.5 years in a technical, customer-facing, ideally consultative role.
  • Depth across at least three security product areas, such as EDR, NDR, SIEM, or cloud security.
  • Experience with security controls across Windows, Unix/Linux, AWS, GSuite, O365, and network equipment.
  • Knowledge of attack vectors, threat tactics, attacker techniques such as ATT&CK, and the attack lifecycle.
  • Strong root-cause analysis, troubleshooting, communication, active listening, conflict management, negotiation, and escalation skills.
  • Must be authorized to work in the United States; immigration visa sponsorship is not currently available.

Nice to have

  • Bachelor’s degree and/or relevant certifications.

Culture & Benefits

  • Remote work location flexibility.
  • Unlimited paid time off that is actively modeled and encouraged.
  • Up to 24 weeks of parental leave.
  • Health benefits, variable compensation eligibility, and equity.
  • Opportunities to mentor others, deepen security expertise, and improve customer support practices.

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