IT Engineer, Internal AI Infrastructure

Location: Remote in the United States or onsite at Figma hubs in San Francisco, CA, or New York, NY

Annual base salary: $153,000–$296,000 USD

Company

Figma develops a collaborative design platform that helps teams create, prototype, translate designs into code, and work with AI in real time.

What you will do

• Design and build the hosting golden path for internal AI applications, bots, and agents.
• Develop runtime patterns for long-running workflows, scheduled jobs, and agent execution.
• Build model routing across frontier and lower-cost models based on cost, capability, and policy.
• Implement observability, usage analytics, audit logging, and per-team AI cost attribution.
• Integrate Okta-connected identity, access, and secure service-to-service authentication patterns.
• Partner with IT, Security, and product AI infrastructure teams to share gateways, telemetry, and platform strategy.

Requirements

• 5+ years of software engineering experience, including significant infrastructure, platform, or backend engineering work.
• Experience building internal platforms or paved paths adopted by engineering teams.
• Strong system design skills and experience architecting resilient, observable production systems.
• Hands-on experience with LLM operations, including model gateways or routing, agent runtimes, evaluations, or cost and usage instrumentation.
• Enterprise identity and access management experience, such as Okta, SSO, or secure service-to-service authentication.
• Ability to work remotely from the United States or from a Figma US hub.

Nice to have

• Experience building internal AI platforms, workspaces, or developer platforms at comparable scale.
• Familiarity with MCP, agent orchestration frameworks, or skill and plugin registry patterns.
• Experience with SOX/ITGC audit and compliance programs or systems with audit requirements.
• Experience as the first infrastructure hire on a small team and setting engineering standards from scratch.

Culture & Benefits

• Full-time employment with equity and competitive benefits.
• Health, dental, and vision coverage, retirement contributions, parental leave, and family planning support.
• Mental health and wellness benefits, paid time off, paid sick leave, holidays, and flexible PTO for eligible exempt employees.
• Additional benefits may include recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
• Reasonable accommodations are available throughout the application, interview, and employment process.

Hiring process

• Video interviews require candidates to keep their cameras on.
• Hired candidates must attend onboarding in person.