Partner Success Manager (Fintech)

Location: Toronto, Canada; hybrid work model with in-office days

Salary: CA$100K–CA$120K annually, plus equity and CA$25K–CA$30K commission.

Company

hirify.global is a Canadian fintech and financial operating system that combines financial services and software to help businesses manage spending, expenses, payments, accounts, and cash flow.

What you will do

• Own relationships with accounting firms, bookkeepers, fractional CFOs, affiliates, VCs, and consultants that refer clients to hirify.global.
• Build and run the partner motion to increase the average number of clients per partner, including business reviews, product adoption, expansion, and partner payouts.
• Serve as the primary contact for partners across their client portfolios and support them through platform changes and transitions.
• Identify operational gaps in partner-to-client data, deployment reporting, benefits applications, and other processes that limit scale.
• Use Salesforce, Euler, and Snowflake to improve measurement of referrals, partner involvement, funnel stages, adoption, and spending.
• Bring partner feedback into product and process discussions and collaborate with Sales, Support, Approvals, Product, Engineering, and Rev Ops.

Requirements

• 3+ years of experience in customer success, account management, or channel partnerships within B2B SaaS or fintech.
• Proven ability to drive adoption and retention across a portfolio of accounts or partners.
• Fluent written and spoken French and English for working with partners and colleagues across Canada.
• Comfort working with data and across Salesforce, Euler, and Snowflake.
• Ability to create urgency, build trust, and move referred clients through KYB and funding without formal authority.
• Ability to work independently, create processes from 0 to 1, and collaborate across functions.

Nice to have

• CPA, CA, or CFA designation.
• Direct experience working with accountants, bookkeepers, or fractional CFOs.
• Experience with finance, accounting, or payments-related products.

Culture & Benefits

• High-trust, high-performance culture focused on ownership, feedback, learning, collaboration, and impact.
• Opportunity to build the partner playbook and shape a rapidly growing acquisition channel.
• Competitive compensation with equity options and benefits.
• Hybrid work in Toronto with catered team lunches on Tuesdays, Wednesdays, and Thursdays.
• Dog-friendly office and an inclusive, accessible workplace.