Business Systems Analyst

Location: United Kingdom, fully remote. Remote-first working environment with offices in London and Nottingham.

Company

hirify.global builds cloud-native SaaS software that helps energy retailers operate, innovate, and manage at scale through automation, AI-driven insight, and modern architecture.

What you will do

• Support Joiner, Mover, and Leaver processes across the organisation and identify process improvements.
• Oversee the implementation and maintenance of Role-Based Access Control.
• Evaluate and help select tools and systems that improve efficiency and effectiveness.
• Provide internal ticket-based support for tool and system issues.
• Create, review, and maintain accurate system and process documentation.
• Engage with internal stakeholders to gather requirements and support business objectives.

Requirements

• Strong organisation, workload management, and deadline-management skills.
• Ability to create and map Standard Operating Procedures.
• Strong stakeholder management, communication, and customer service skills.
• Ability to handle confidential information with discretion and respond promptly to urgent issues.
• Ability to work independently and collaboratively.
• Experience administering systems and tools, plus understanding of Role-Based Access Control and the Principle of Least Privilege, are advantageous but not essential.

Culture & Benefits

• Remote-first working environment with regular team-wide and company-wide events.
• 25 days of annual leave plus bank holidays, with the option to buy or sell five additional days.
• Vitality Health Insurance with private healthcare, virtual GP access, mental-health support, and wellbeing perks.
• 5% matched pension contribution.
• Two volunteering days per year.