5 дней назад
Specialist IoT Complex Solutions Lead
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Specialist IoT Complex Solutions Lead (IoT connectivity and customer solutions): Managing bespoke customer demand from intake through assessment, planning, delivery, testing, readiness, and handover with an accent on backlog ownership, solution scoping, cross-functional coordination, and delivery governance. Focus on translating customer and bid requirements into viable technology requirements, aligning bespoke changes with standard capabilities, and controlling risks, dependencies, costs, and operational stability.
Location: Hybrid work model with the office in Madrid, Spain; up to 20 days per year of 100% remote work from other locations.
Company
IoT is a global managed IoT connectivity business and subsidiary of Group, connecting more than 200 million devices across over 180 countries.
What you will do
- Own bespoke customer demand entering Technology, ensuring requests are captured, assessed, prioritised, and routed through the appropriate delivery path.
- Coordinate Customer Operations, Solution Architecture, Product Management, Engineering, Delivery, and Operations stakeholders.
- Translate customer and solution requirements into impact assessments, delivery requirements, features, user stories, and implementation tasks.
- Manage the customer solutions backlog, including delivery status, confidence, risks, dependencies, blockers, and target dates.
- Coordinate implementation readiness, testing, operational readiness, governance, and transition to support.
- Support bids and pre-sales with feasibility assessments, effort and cost estimates, delivery assumptions, capacity planning, and risk analysis.
Requirements
- Experience managing customer-led technology demand, bespoke solutions, delivery coordination, or product ownership in telecoms, IoT, or technology environments.
- Knowledge of IoT products, platforms, connectivity services, APIs, reporting, billing, service provisioning, and operational support models.
- Strong delivery management skills, including planning, RAID management, dependency tracking, stakeholder coordination, and governance reporting.
- Experience with cross-functional technology change involving architecture, engineering, operations, product, and customer-facing teams.
- Agile product or delivery experience with Scrum, SAFe, Kanban, or hybrid delivery models, plus practical experience with Jira, Confluence, or equivalent tools.
- Strong written and spoken English is required, along with a university degree or equivalent professional experience relevant to technology, telecoms, product, delivery, or customer solutions.
Culture & Benefits
- Hybrid working with flexible hours Monday to Thursday and an intensive Friday schedule.
- Intensive summer schedule during July and August.
- Bonus in addition to gross salary and a meal voucher.
- Private health and life insurance, optional pension plan, and 25 vacation days.
- Online learning platform for continuous training.
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