Account Manager (BRD-006)

Location: Remote within the Texas Panhandle, Southwest Kansas, Western Oklahoma, or Southeast Colorado. The role requires residing in the covered territory, reliable personal transportation, approximately 50% travel, regular on-site customer visits, and attendance at relevant events.

Company

hirify.global develops precision livestock management software that helps farmers, processors, and food retailers improve transparency, traceability, animal management, animal health, and meat-production sustainability.

What you will do

• Implement hirify.global software for new enterprise customers by scoping operations, configuring accounts, training users, and managing project plans.
• Own a portfolio of large cattle operation accounts and serve as the primary customer contact.
• Drive software adoption, coach customers through workflow and behavior changes, and monitor account health.
• Use customer analytics to provide consultative feedback on herd performance, genetics, health, and profitability.
• Troubleshoot customer issues end-to-end and share operational feedback with product and engineering teams.
• Identify, negotiate, and close renewal and expansion opportunities across additional sites, users, supply chain programs, and cattle trading services.

Requirements

• 5+ years of experience in account management, customer success, sales, or a comparable client-facing role.
• Direct experience in or adjacent to the cattle industry; feedyard experience is preferred.
• Track record of project management and end-to-end customer relationship ownership.
• Ability to interpret performance metrics and translate analytics into recommendations; proficiency in Excel and Google Sheets.
• Strong written and verbal communication skills with ranch owners, operations managers, and industry leaders.
• Residence in the covered territory, reliable personal transportation, and willingness to travel approximately 50% of the time.

Nice to have

• Bachelor’s degree in agriculture, business, or a related field, or equivalent industry experience.
• Experience with feedyard operations, genomics, EPDs, or cattle supply chains.

Culture & Benefits

• Remote work with regular customer site visits and industry events.
• Health, vision, dental, and life insurance with 80% of premiums paid by the company.
• Four weeks of paid time off plus most US federal holidays.
• Well-being allowance.