People Experience Advisor (HR)

Location: London, United Kingdom / Hybrid

Duration: 6 months
Engagement method: Umbrella/PAYE

Company

hirify.global is the company behind the PlayStation brand, delivering gaming hardware, network services, and entertainment experiences to more than 100 million people.

What you will do

• Provide professional People Experience support to colleagues across the EMEA region.
• Manage employee cases in ServiceNow, meet SLAs, and deliver a high-quality support experience.
• Administer family leave, flexible working, benefits, onboarding, and new-starter induction processes.
• Carry out referencing and right-to-work checks in line with screening policies and Home Office requirements.
• Maintain accurate employee records and documentation in Workday and other HR systems.
• Identify case trends, improve processes, support self-service, and escalate issues that cannot be resolved at first contact.

Requirements

• Experience in a People Experience or HR Advisory role, with knowledge of HR processes, policies, and best practice across multiple EMEA countries.
• Strong understanding of UK right-to-work requirements and compliance obligations.
• Good English communication skills; collaboration with colleagues and partners is essential.
• Understanding of UK and wider EMEA HR legal principles.
• Strong organisation, attention to detail, prioritisation, and ability to manage complex requests and a demanding workload.
• Customer-focused approach with experience delivering HR service and support within agreed SLAs.

Nice to have

• Italian or another European language.
• Experience with Workday or ServiceNow.
• Experience leading in-person onboarding sessions.

Culture & Benefits

• Collaborative work within the People Experience team and broader People function.
• On-site gym.
• Subsidised café, free soft drinks, and an on-site bar.
• Access to a cycle garage and showers.
• Background checks are conducted at the offer stage, with personal information processed for screening purposes.