Finance Operations Coordinator

Company

hirify.global is a profitable automotive marketplace helping consumers and dealerships complete the automotive journey online, from vehicle sale and financing through purchase and delivery.

What you will do

• Respond to customer cases and phone calls about billing, payments, and account inquiries.
• Resolve issues accurately and on time while meeting individual and team KPIs.
• Create credits and maintain customer account balances according to internal approval policies.
• Work with Sales, Sales Operations, and Collections to resolve customer issues and improve processes.
• Maintain customer master data in financial systems and identify recurring issues for leadership.
• Perform additional administrative and operational tasks supporting Finance Operations.

Requirements

• 1–3 years of experience in accounts receivable, billing, or customer support.
• Bachelor’s degree in business, finance, accounting, or a related field preferred.
• Strong attention to detail and ability to work quickly and accurately under pressure.
• Excellent written and verbal communication skills for customer-facing interactions.
• Ability to manage high volumes of work while maintaining accuracy.
• Proficiency with Microsoft Excel; familiarity with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus.

Culture & Benefits

• Flexible hybrid work model and robust time off policies.
• Equity for all employees, career development programs, and employee resource groups.
• Daily free lunch, new car discount, meditation and fitness apps, and commuting cost coverage.
• In-person interviews may be required, particularly for positions based in the Boston and Dublin offices; travel expenses are the candidate’s responsibility.