Accounts Receivable Representative (Bilingual)

Location: Montreal, Quebec, Canada; hybrid with required attendance at the Montreal office 1–2 times per month

Salary: CAD 48,000–61,000 annually plus 6% target incentives

Company

hirify.global provides secure cloud, AI, software, and digital workplace solutions to organizations in the United States and Canada.

What you will do

• Contact B2B customers by phone and email about outstanding invoices and billing issues.
• Manage a portfolio of 300–600 Canadian and/or US customer accounts and complete approximately 40 customer contacts per day.
• Negotiate payment terms, support payment recovery, and manage monthly receivable targets.
• Assess past-due hold requests, release orders up to $50,000, and recommend larger requests through the appropriate hierarchy.
• Partner with sales, tax, credit, billing, and other departments to resolve invoicing, pricing, product, and service issues.
• Document collections activity, work from aging reports, escalate issues to executive levels, and reconcile complex and cross-account balances.

Requirements

• College diploma in accounting, finance, or a related field, or equivalent experience.
• 2–3 years of corporate B2B collections experience with medium to enterprise customers.
• Experience with accounts receivable escalations, account issue resolution, and portfolio management.
• Written and spoken English and French bilingualism required.
• Understanding of fundamental accounting principles and intermediate Microsoft Word and Excel skills.
• Strong verbal and written communication skills with a customer-service orientation.

Nice to have

• Experience in the technology industry.

Culture & Benefits

• Health and dental care, employee and family assistance program.
• RRSP/DPSP retirement savings plan with company matching, life insurance, and disability insurance.
• Vacation, sick leave, holidays, parental leave, volunteer days, and bereavement leave.
• Employee discount program and competitive benefits available from day one.
• Collaborative, inclusive, and flexible work environment.

Hiring process

• Digital interviews are used during the recruitment process.
• Pre-employment checks include criminal record verification, education verification, and reference checks.
• Onboarding is completed remotely.