Lead Data Center NOC Engineer (L2)

Location: Remote within the United States; the Greater Seattle Area is strongly preferred. The role includes shift work and on-call rotations.

Salary: $125,840–$157,300 USD annually, depending on geographic pay tier, experience, skills, and qualifications. Equity and subsidized benefits are also offered.

Company

hirify.global delivers modular, deployable AI infrastructure for edge and sovereign computing across energy, defense, and other distributed environments.

What you will do

• Lead NOC shifts, mentor L1 technicians, manage handovers, prioritize work, and act as the escalation point through incident resolution or L3 handoff.
• Command medium- and high-severity incidents, coordinating detection, triage, mitigation, communications, resolution, root cause analysis, and corrective actions.
• Monitor and troubleshoot power, cooling, networking, and physical infrastructure across modular, containerized, and micro data centers.
• Use PLC, BMS, DCIM, observability, and ITSM platforms to improve alerting, dashboards, runbooks, reporting, and operational reliability.
• Perform L2/L3 troubleshooting of switches, routers, firewalls, VLANs, routing, VPNs, optics, fiber, copper, and redundant connectivity paths.
• Coordinate maintenance and remote hands, support change planning and validation, enforce security policies, and drive continuous improvement with Engineering and Product.

Requirements

• 7+ years of experience in NOC, data center, or infrastructure operations, including technical shift or incident leadership.
• Hands-on experience with DCIM/BMS platforms such as Distech, Schneider, or RadixIOT.
• Advanced L2/L3 networking troubleshooting skills and a solid understanding of power, cooling, and monitoring systems.
• Ability to interpret electrical one-line diagrams and network diagrams.
• Comfort with shift work and on-call rotations.
• Must be able to work remotely from the United States.

Nice to have

• CCNA, JNCIA, CDCTP, CDCP, or equivalent certification.
• Experience with VSAT, LTE/5G, Starlink, or other edge and remote connectivity.
• Familiarity with Linux and Windows server environments.
• Basic Python, Bash, or PowerShell scripting.

Culture & Benefits

• Ownership, autonomy, collaboration, and a growth-oriented working environment.
• Medical, dental, and vision coverage with subsidized cost.
• HSA, FSA, and dependent care FSA options.
• 401(k) and Roth 401(k) retirement plans.
• Unlimited paid time off and 14 paid company holidays annually.