Vendor Compliance Analyst (Logistics)

Location: El Paso, Texas, USA — hybrid, with 3 days onsite Tuesday through Thursday and remote work possible Monday and Friday.

Company

hirify.global is a global consumer products company developing and operating brands including OXO, Hydro Flask, Osprey, PUR, Braun, Vicks, Revlon, and Olive & June.

What you will do

• Review customer routing guides, shipping requirements, labeling standards, transportation specifications, and other compliance requirements.
• Evaluate non-standard requirements, maintain waivers, organize compliance documentation, and coordinate special system configurations and IT tickets.
• Coordinate customer testing, validate implementations, and support new labels, label data, shipping documentation, and customer-specific system changes.
• Research, validate, code, process, dispute, and resolve chargebacks involving shipping, invoicing, pricing, labeling, routing, and documentation discrepancies.
• Analyze chargeback data, customer scorecards, operational reports, and trends to identify root causes and corrective action opportunities.
• Communicate requirements and performance results to Customer Service, Sales, EDI, Operations, Warehouse, customers, and other stakeholders; facilitate corrective action and improvement meetings.

Requirements

• High school diploma or GED.
• At least 3 years of experience in root cause analysis and customer service.
• Authorized to work in the United States on a full-time basis.
• Strong analytical, problem-solving, decision-making, organizational, communication, conflict-management, and presentation skills.
• Strong understanding of EDI and logistics functions, including shipping and receiving, bar code scanning, bills of lading, and invoicing.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint; typing speed of 60 WPM.

Nice to have

• Working knowledge of OBIA, Oracle, or similar ERP systems and the ability to extract and interpret compliance data.
• Experience developing corrective actions and process improvements to prevent recurring compliance issues.

Culture & Benefits

• Flexible hybrid work model supporting collaboration and productivity.
• Healthcare, dental, vision, basic life insurance, short-term disability, and long-term disability coverage.
• Paid holidays, paid time off, paid parental leave, and paid charitable leave.
• 401(k) plan with company match and educational assistance.
• Salary plus bonus.
• Inclusive culture focused on developing and empowering employees.