Compliance Manager, Transaction Screening

Location: Warsaw, Poland; hybrid work with 3 days per week in the Warsaw office

Company

hirify.global operates a global payments technology network connecting consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead day-to-day operations of the real-time transaction screening function in Warsaw.
• Own SLA, productivity, quality, queue health, resource planning, shift coverage, and escalation timeliness.
• Handle complex sanctions, watchlist, and urgent operational escalations.
• Lead quality assurance, calibration, thematic reviews, remediation planning, and continuous control improvement.
• Coach, develop, and performance-manage Associates and Analysts while supporting recruitment, onboarding, and training.
• Partner with Compliance, MLRO, Product, Technology, Operations, and Customer teams; prepare governance updates and support audit and regulatory requests.

Requirements

• Leadership experience in Financial Crime Compliance, sanctions screening, AML operations, payment operations, or another regulated environment.
• Strong knowledge of sanctions screening operations, escalation management, and quality governance.
• Experience managing teams against SLA, productivity, and quality expectations.
• Strong stakeholder management, communication, senior reporting, and analytical skills.
• Experience using management information to identify risks, trends, root causes, control gaps, and improvement actions.
• Experience coaching, developing, and managing performance in an operational environment.

Nice to have

• ACAMS, ICA, sanctions, or equivalent financial crime qualification.
• Experience in cross-border payments, fintech, e-money, banking, or global payments operations.
• Experience with audits, regulatory reviews, control remediation, or operating model transformation.
• Experience working on screening system enhancements and false-positive reduction.

Culture & Benefits

• Hybrid working model with regular office presence in Warsaw.
• Inclusive, high-performance environment aligned with hirify.global leadership principles.
• Opportunity to contribute to payment-processing controls operating across a global network.