Paralegal Military Deafness

Location: Onsite in Birmingham, Bolton, or Liverpool, United Kingdom

Company

Legal and claims solutions provider supporting insurers, businesses, public-sector organisations, and other participants in the insurance sector.

What you will do

• Review military service records and redact sensitive information for disclosure.
• Liaise with military service personnel and external stakeholders.
• Maintain accurate case information, follow up on outstanding documents, and track case progress.
• Manage diary systems and update the Compensation Recovery Unit.
• Support management information, file closures, and case transfers.
• Review medical records, assist with claim valuation and special-damages calculations, and support settlement negotiations.

Requirements

• British Citizenship is required; candidates must be a sole British National or a dual national with British citizenship and have no restrictions on working in the UK.
• Strong written and verbal communication skills.
• Ability to follow structured processes while working independently.
• Excellent organisation and prioritisation skills.
• Ability to gather, analyse, and accurately record information.
• IT proficiency with Microsoft Word, Excel, and Outlook.

Nice to have

• Experience in a legal or professional-services environment.
• Experience using a case or claims management system.

Culture & Benefits

• Permanent full-time employment with 25 days of annual leave, increasing with service.
• Option to buy or sell up to three holiday days.
• Health cash plan, online GP access, mental-health support, and wellbeing services.
• Pension contributions of 5% employee and 3% employer.
• Employee resource groups and a volunteering programme.
• Access to cycle-to-work, technology, gym, season-ticket, and discount schemes.

Hiring process

• Application and CV review.
• Interview followed by a second-stage interview.
• Offer and hiring.