8 часов назад
Resident Liaison Officer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Resident Liaison Officer (Property Services): Managing resident communications and customer aftercare for infrastructure, maintenance, and refurbishment works with an accent on community engagement, stakeholder coordination, and clear communication. Focus on coordinating resident updates, arranging key handovers, managing expectations, and resolving difficult situations across residents, clients, and operations teams.
Location: Harlesden Gardens, London, England, United Kingdom
Company
delivers critical utility and social infrastructure projects, including water, energy, power, telecoms, retrofit, refurbishment, and maintenance work across the UK.
What you will do
- Act as a visible point of contact for residents and customers.
- Engage residents through newsletters, meetings, visits, and open days.
- Explain works processes and communicate project updates and changes.
- Coordinate key handovers with site teams.
- Provide customer aftercare and ensure works are completed satisfactorily.
- Manage expectations between residents, clients, and operations teams.
Requirements
- Experience as a Resident Liaison Officer.
- Excellent communication and collaboration skills.
- Ability to manage difficult situations with resilience, discretion, and respect.
- Experience with a contractor or in a client-side resident liaison or community engagement role, preferably in planned or reactive maintenance or asset management.
- Valid UK driving licence and own car required.
- DBS check required.
Culture & Benefits
- Competitive salary and benefits package.
- Career progression opportunities aligned with company growth.
- Dynamic and diverse work environment.
- Fixed-term, full-time role.
Hiring process
- Qualified candidates may receive an immediate interview.
- Direct applications are preferred; agency submissions are considered only when support is requested.
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