Global Network, Voice and Audiovisual Operations Manager (Cisco/Microsoft)

Location: United Kingdom, based at the Leatherhead Campus, with hybrid working. Regular UK travel and occasional international travel are required. The role supports global services across multiple regions and time zones. Candidates must have the right to work in the United Kingdom and may need to obtain and maintain an appropriate level of security clearance.

Company

hirify.global provides solutions and services to government and industry clients, including engineering, aerospace, defence, sustainability, and lifecycle support.

What you will do

• Lead and develop a geographically distributed team responsible for enterprise network, voice, unified communications, conferencing, and audiovisual services.
• Oversee LAN, WAN, wireless, internet, data centre, remote site, and foundational network services including DNS, DHCP, IP address management, and network time.
• Manage routers, switches, wireless infrastructure, SD-WAN platforms, network controllers, data centre leaf-and-spine architectures, VXLAN, EVPN, routing, segmentation, and high availability.
• Lead enterprise voice and telecommunications services, including Microsoft Teams Phone or comparable platforms, SIP services, carriers, telephone numbers, voicemail, and emergency calling.
• Oversee meeting room and audiovisual services, including video conferencing, digital signage, room control systems, and operational standards for different room types.
• Lead major incident response, service reporting, supplier management, budgets, lifecycle planning, carrier migrations, office changes, data centre activity, acquisitions, divestitures, and enterprise separation programmes.

Requirements

• Substantial experience managing enterprise network and communications services in a large, complex, or regulated organisation.
• Experience leading geographically distributed infrastructure teams and managing telecommunications carriers, circuit providers, audiovisual integrators, manufacturers, and managed service providers.
• Strong knowledge of routing, switching, wireless networking, WAN, internet, data centre networking, SD-WAN, BGP, OSPF, MPLS, VPN, quality of service, DNS, DHCP, and IP address management.
• Experience with Cisco Catalyst, Cisco Nexus, Cisco Meraki, Microsoft Teams Phone, Cisco collaboration technologies, or comparable enterprise platforms.
• Strong IT service management, major incident, problem management, operational risk, communication, and stakeholder management capabilities.
• Right to work in the United Kingdom required; appropriate security clearance may be required.

Nice to have

• Experience in engineering, government services, aerospace, defence, or another highly regulated sector.
• Cisco, Microsoft, ITIL, or audiovisual certifications.

Culture & Benefits

• Hybrid working in accordance with applicable hirify.global policy.
• Competitive benefits and professional development opportunities.
• Regular UK travel and occasional international travel.
• Work focused on safety, reliability, efficiency, collaboration, and lifecycle delivery for government and industry clients.