Global Seller Onboarding Specialist (Payments)

Location: Remote within the United States, with candidates located in the PST or MST time zone. The role includes occasional onsite merchant work and approximately 10% travel, with most onsite visits likely in and around New York.

Salary: $31.66–$63.23 USD per hour, depending on U.S. location zone.

Company

hirify.global builds technology and financial services products through brands including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Manage the final stages of the sales funnel and guide sellers through discovery, onboarding, training, and activation.
• Deliver remote and onsite merchant consultations covering hardware, software, operations, staff training, menu building, and installation.
• Own go-live timelines, accelerate deal velocity, and resolve implementation obstacles.
• Coordinate with Sales, Account Management, Customer Success, Engineering, and Product to improve the seller journey.
• Lead complex multi-merchant projects, manage competing priorities, and allocate resources effectively.
• Configure customer accounts, optimize menu setups, complete data migration and entry tasks, and maintain training materials.

Requirements

• 2–3 years of experience in a customer-facing role, preferably in software implementation, support, sales, account management, or customer success.
• Previous project management experience and a track record of delivering complex technology projects.
• Ability to manage multiple cross-functional initiatives independently with strong time management and written and verbal communication skills.
• Ability to learn new products quickly, operate effectively amid ambiguity, and maintain a performance-driven approach.
• Located in the PST or MST time zone.
• BA/BS degree preferred.

Nice to have

• Experience in the POS, payments, or technology industries.
• Experience with hardware installation and network configuration.

Culture & Benefits

• Work-from-home flexibility with a combination of remote and onsite merchant interactions.
• Healthcare coverage and retirement plans.
• Employee Stock Purchase Program and wellness benefits.
• Paid parental leave, paid time off, and learning and development resources.
• Inclusive workplace and reasonable accommodations throughout the recruitment process.

Hiring process

• Applications are evaluated with possible use of automated AI tools, subject to applicable regulations and privacy requirements.
• Candidates may maintain up to nine active applications within a 60-day period; reapplications to the same role are accepted after 90 days following review.