4 дня назад
Senior Customer Marketing Manager (Cybersecurity)
148 000 - 200 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Customer Marketing Manager (Cybersecurity): Building and scaling customer advocacy and engagement programs for a SaaS security platform with an accent on customer storytelling, case studies, and reference networks. Focus on developing customer champions, creating high-quality content, and measuring the impact of advocacy initiatives on retention, pipeline influence, and engagement.
Location: US Remote
Base salary: $148,000–$200,000 USD annually, plus equity and potential sales commission or incentive compensation.
Company
provides a SaaS security platform that reduces risk, detects and responds to threats, and prevents breaches across business applications.
What you will do
- Develop and manage customer advocacy, engagement, reference network, and lifecycle programs.
- Create customer stories, case studies, testimonials, and milestone announcements with Product Marketing.
- Partner with Customer Success, Sales, Product Marketing, and Leadership to identify customer stories and expand use cases.
- Build and maintain a roster of customer champions for reference calls, events, webinars, quotes, and co-marketing.
- Track engagement and measure the impact of customer marketing on retention, advocacy, and pipeline influence.
Requirements
- 5–7 years of experience in customer marketing, product marketing, or customer success.
- Understanding of the cybersecurity space; SaaS and AI security knowledge is advantageous.
- Exceptional storytelling, interviewing, and content development skills, including effective LinkedIn engagement.
- Strong relationship-building skills with customers and internal stakeholders.
- Highly organized and able to manage multiple projects simultaneously.
- Passion for amplifying customer impact and building programs from the ground up.
Culture & Benefits
- Equity and competitive compensation.
- 401(k) and comprehensive healthcare with dental and vision coverage.
- Flexible paid time off and paid holidays.
- 12 weeks of new parent or family leave.
- Personal and professional development resources.
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