Business Operations Coordinator – CRM, Billing, Scheduling & Excel | Remote

Location: Belize; remote work during U.S. EST business hours is required

Company

hirify.global is hiring for a client seeking operational coordination support across CRM, billing, scheduling, client communication, and administrative workflows.

What you will do

• Maintain accurate CRM, spreadsheet, documentation, and operational records across Excel, Google Sheets, OneDrive, CompanyCam, and CRM systems.
• Prepare and process invoices, track outstanding balances and payment statuses, and coordinate reconciliations with accounting.
• Coordinate crew and job schedules in Aspire and Azuga while monitoring active jobs, time discrepancies, delays, and workflow conflicts.
• Manage inbound client inquiries, lead tracking, follow-ups, communication history, and escalations.
• Prepare operational reports, proposals, RFP responses, vendor and pricing research, and structured documentation.
• Support leadership with executive communications, meetings, action-item tracking, process follow-through, and time-sensitive escalations.

Requirements

• Experience in operations coordination, administrative support, billing and invoicing, scheduling, or workflow coordination.
• Strong proficiency with Microsoft Excel, Outlook, Word, Teams, and OneDrive, plus experience with CRM systems.
• Strong spreadsheet and data-management skills with excellent written English communication.
• High attention to detail, accuracy, organization, independent execution, and follow-through across multiple deadlines.
• Must be available to work U.S. EST business hours in a remote environment.

Nice to have

• Experience with Aspire, Azuga, or CompanyCam.
• Background in construction, landscaping, field services, or other operations-heavy service businesses.
• Experience with payroll coordination, employee time tracking, job costing, accounts receivable, payment follow-up, proposals, or RFP responses.

Culture & Benefits

• Execution-heavy, systems-driven, and detail-critical operational environment.
• Clear workflows and defined expectations with direct access to leadership.
• Remote work with ownership of accuracy, consistency, organization, and operational reliability.
• Potential growth into Operations Manager, Senior Operations Coordinator, Executive Operations, or Chief of Staff-style responsibilities.

Hiring process

• Initial screening call followed by a Spark Hire video interview.
• Operations and systems-focused interview with a practical workflow or scenario task.
• Final interview, internal review, and offer.